ARKENWELLW
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LEGAL, REGULATORY & CORPORATE GOVERNANCE

Legal Center

Authoritative repository of contractual agreements, statutory risk warnings, data protection frameworks, and algorithmic governance standards governing the Arkenwell market intelligence platform.

Operating EntityArkenwell Intelligence Pvt. Ltd.
Primary JurisdictionRepublic of India
Platform Regulatory ScopeNon-Advisory Analytical Software
Statutory FrameworkDPDP Act 2023 • IT Act 2000
SEBI Mandatory Statutory Disclosure • Derivatives Risk Warning

SEBI Study on Equity F&O Segment: 9 out of 10 individual traders in the Equity Futures and Options segment incurred net losses over FY22–FY23, averaging a net trading loss of ₹1.1 Lakh each. Over and above net losses, loss makers expended an additional 28% of net losses as transaction costs. Those making net profits spent between 15% to 50% of gross profits on transaction charges.

Arkenwell is an analytical research software. We do not provide investment advice, brokerage execution, or portfolio management. Review our full Risk Disclosure Statement before trading.

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Governance Pillars
Statutory Parameters
Data Residency
India (AWS Asia Pacific - Mumbai)
Encryption Standards
AES-256 (Rest) • TLS 1.3 (Transit)
Grievance Redressal
< 24h Acknowledgment Window
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[01]Core Agreements

Terms of Service

Master Subscription Agreement & User Licensing Terms
v1.2
July 24, 2026

The master contractual agreement establishing the legal relationship between Arkenwell Intelligence Pvt. Ltd. and each registered subscriber, trial user, and institutional desk. Defines platform access parameters, software license limits, acceptable analytical use, payment and billing cycles, and mutual indemnification terms.

Key Contractual & Statutory Provisions
Single & Multi-Seat LicensingEach individual account is provisioned for single-seat usage. Multi-seat trading desks require institutional workspace licensing.
Zero Reverse EngineeringProprietary Gamma Exposure (GEX), Delta Exposure (DEX), and volatility surface calibration models remain the exclusive intellectual property of Arkenwell.
Subscription & Cancellation RightsTransparent monthly and annual billing cycles with prorated access terms and instant self-serve subscription management.
Applicability: All registered account holders, institutional desks, and exploratory trial users.
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[02]Privacy & Data Protection

Privacy Policy & Data Framework

Personal Data Governance & User Consent Framework
v1.0
July 24, 2026

Comprehensive statutory disclosure specifying how Arkenwell collects, encrypts, processes, and stores personal data. Fully harmonized with India's Digital Personal Data Protection (DPDP) Act 2023 and European GDPR principles, guaranteeing zero monetisation or third-party sharing of user trading research.

Key Contractual & Statutory Provisions
Zero Trading Preference MonetisationWe strictly never sell, rent, or trade your analytical activity, watchlist contents, or strategy queries to third-party brokerages or marketing entities.
Cryptographic Data ProtectionAll databases and identity credentials are encrypted at rest using AES-256 and transmitted exclusively over TLS 1.3 cryptographic channels.
Right to Portability & ErasureUsers hold statutory rights to export their complete account history or request total erasure under DPDP Act provisions via privacy@arkenwell.co.
Applicability: All visitors, platform users, API consumers, and newsletter subscribers.
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[03]Market Structure & Risk

Risk Disclosure & Financial Disclaimers

Empirical Derivative Trading Warnings & SEBI Compliance Disclosures
v1.0
July 24, 2026

Mandatory financial market risk disclosure statement containing empirical research citations on derivative trading outcomes in India. Clarifies the non-advisory, non-execution nature of the Arkenwell platform, mathematical variance boundaries of options pricing models, and capital risk awareness requirements.

Key Contractual & Statutory Provisions
SEBI Empirical F&O Loss Disclosure9 out of 10 individual traders in the Equity Derivatives segment in India incurred net losses, averaging ₹1.1 Lakh in losses with an additional 28% in transaction costs.
Non-Advisory Platform StatusArkenwell is an observational analytical software, not a SEBI-registered Investment Adviser (RIA), Research Analyst (RA), or broker. We do not provide buy/sell tips or discretionary trade management.
Quantitative Model DisclaimersGamma Exposure (GEX) and Delta Exposure (DEX) calculations represent mathematical estimates based on open exchange interest and cannot guarantee future price behavior.
Applicability: All traders and researchers analyzing NIFTY & BANKNIFTY options, futures, and market structure.
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[04]Market Structure & Risk

AI Transparency & Model Governance

Machine Intelligence Architecture & Zero-Training Guarantees
v1.1
August 8, 2026

Technical and ethical governance document detailing how natural language intelligence and generative models operate within the terminal. Outlines our strict enterprise data isolation policies, deterministic mathematical grounding, and absolute prohibition on training public models with private user inputs.

Key Contractual & Statutory Provisions
Zero-Training Enterprise CommitmentUser prompts, trading hypotheses, and workspace contexts are processed in isolated stateless sessions and are never used to train public base models.
Deterministic Mathematical GroundingAI interpretations are anchored strictly to real-time deterministic options data feeds (Black-76 Greeks, open interest, VWAP) to eliminate hallucinations.
Human-in-the-Loop OversightAll AI syntheses are informational decision-support outputs requiring independent trader verification before execution.
Applicability: Users interacting with natural language market commands, prompt workflows, and AI research synthesis.
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[05]Privacy & Data Protection

Security & Infrastructure Architecture

Authentication Infrastructure, Encryption & Sub-Processor Audit
v1.0
July 24, 2026

Comprehensive architectural blueprint of Arkenwell's cybersecurity posture. Details our asymmetric cryptographic token mechanisms, cloud infrastructure isolation, vulnerability disclosure program, and SOC-2 compliant sub-processor relationships.

Key Contractual & Statutory Provisions
Asymmetric RS256 AuthenticationSession authorization is governed by asymmetric RS256 JWT tokens signed with a 4096-bit RSA key pair, with ephemeral 10-minute OTP validation.
Infrastructure Sub-ProcessorsHosted on enterprise infrastructure with AWS RDS PostgreSQL, Vercel edge runtime, and encrypted Redis memory stores.
Responsible Disclosure ProtocolDedicated security intake channel at security@arkenwell.co with guaranteed acknowledgment within 4 hours and transparent remediation timelines.
Applicability: Security auditors, enterprise IT teams, institutional compliance officers, and users.
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[06]Market Structure & Risk

Market Data Notice & Feed Terms

Exchange Broadcast Compliance, Latency Disclosures & Redistribution Rules
v1.0
July 24, 2026

Statutory terms governing market data feeds sourced from Indian exchanges (NSE & BSE). Covers latency tolerances, packet sequence verification, strict non-redistribution requirements, and derived data calculation methodologies.

Key Contractual & Statutory Provisions
Strict Non-RedistributionExchange broadcast feeds and derived analytics are provided solely for personal research. Automated scraping, republishing, or redistribution is strictly prohibited.
Latency & Packet DisclaimersWhile feeds are processed with sub-second infrastructure pipelines, internet transmission variables and exchange maintenance may introduce minor latency variances.
Derived Analytics ComplianceGamma and Delta profiles are proprietary derived calculations generated by Arkenwell's quantitative market engines.
Applicability: All terminal users viewing live tick data, order flow summaries, and open interest statistics.
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[07]Core Agreements

Cookie & Local Storage Policy

Strictly Essential Session Storage & Zero-Ad Tracker Registry
v1.0
July 24, 2026

Clear, plain-language inventory of all client-side storage keys and session cookies utilized by Arkenwell. Certifies our complete absence of third-party advertising cookies, cross-site trackers, or marketing pixels.

Key Contractual & Statutory Provisions
Zero Third-Party Advertising PixelsWe do not embed third-party ad network trackers, social media behavioral beacons, or marketing cookies on any Arkenwell domain.
Essential Authentication TokensClient storage is limited strictly to cryptographic authentication tokens (ARK_AUTH_TOKEN) and UI preference keys (visual theme, workspace layout).
Self-Serve Storage PurgeUsers can instantly purge all locally stored keys at any time via browser settings or through the account profile menu.
Applicability: All web platform and terminal visitors.
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STATUTORY GRIEVANCE REDRESSAL

Statutory Officers & Regulatory Contacts

In accordance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023, the designated officers for Arkenwell are set forth below:

Designation • MandateStatutory ScopeDispatch ChannelSLA Acknowledgment
Customer Support & Grievance DeskPlatform issues, user disputes & IT Rules compliancesupport@arkenwell.co< 24 Hours
Privacy & Data Protection DeskDPDP Act 2023 data rights, rectification & erasureprivacy@arkenwell.co< 48 Hours
Security & Responsible Disclosure DeskSecurity incident reports & cryptographic auditssecurity@arkenwell.co< 4 Hours Triage
Billing, Invoicing & Accounts DeskTax invoices, institutional agreements & subscriptionsbilling@arkenwell.co< 24 Hours
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